Privacy Policy

Privacy Policy

Last Updated: August 22, 2023

At LIQUID GOLD LOTUS, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

1. **Information We Collect**

We may collect the following types of personal information when you use our website or services:

- **Personal Identifiable Information (PII):** Includes your name, email address, phone number, and any other details you voluntarily provide during booking or inquiries.

- **Health Information:** Information you provide during consultations related to your health, lifestyle, and wellness needs.

- **Payment Information:** Billing details necessary to process payments for services. This may include credit/debit card numbers and billing addresses (processed securely through third-party payment providers).

- **Usage Data:** Information about how you interact with our website, such as IP address, browser type, pages viewed, and other browsing behavior. This is collected through cookies and similar technologies.

2. **How We Use Your Information**

We may use your personal information for the following purposes:

- **To Provide Services:** To book and carry out holistic health consultations and create personalized wellness plans.

- **To Communicate:** To send confirmations, respond to inquiries, and share important information about our services.

- **For Payment Processing:** To securely process payments for services rendered.

- **To Improve Our Services:** To analyze website usage patterns and gather feedback in order to enhance the user experience.

- **Legal Compliance:** To comply with any applicable laws and regulations, or in response to legal requests.

3. **How We Protect Your Information**

We implement a variety of security measures to protect your personal information, including encryption, secure servers, and limited access to personal data. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. **Sharing of Your Information**

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers for the purposes of:

- **Payment Processing:** Using secure third-party services to process your transactions.

- **Data Storage and Security:** Engaging vendors to help us store and manage data securely.

- **Legal Obligations:** If required by law or in response to legal proceedings, we may disclose your personal information.

All third-party providers are required to maintain the confidentiality and security of your data and are only allowed to use it in ways that comply with this Privacy Policy.

5. **Your Data Rights**

You have certain rights regarding your personal information, including:

- **Access and Correction:** You may request access to or correction of any personal data we hold about you.

- **Deletion:** You may request that we delete your personal data, subject to legal obligations.

- **Opting Out of Communications:** You may opt out of receiving marketing emails from us by following the unsubscribe instructions in the email.

To exercise any of these rights, please contact us by email.

6. **Cookies and Tracking Technologies**

Our website uses cookies and similar tracking technologies to improve user experience and analyze website performance. You can control cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies.

7. **Third-Party Links**

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

8. **Children's Privacy**

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. **Changes to This Privacy Policy**

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

10. **Contact Us**

If you have any questions or concerns about this Privacy Policy, please contact us by email.